Global Visibility Blueprint™

Career Hub: Visibility Lessons from Every Role

From NOC Engineer to Regional Business Analyst, every role became a lab for one rule: results don’t speak unless you make them seen. This evergreen hub distills the Global Visibility Blueprint (Guide • Validate • Build) moves I used so you can apply them in your context.

Visibility Lessons by Role

Each block follows the GVB lens: Guide (what to aim), Validate (how to prove), Build (how to sustain).

Regional Business Analyst — Airtel (2023–Present)

Proof: Service with a Smile Award (Dec 2023)

Lesson: Data only matters when decision-makers can see the story behind it.

  • Guide: Tie analyses to leadership priorities (revenue protected, churn reduced, time saved).
  • Validate: Turn numbers into narratives: Problem → Insight → Decision → Outcome.
  • Build: A 1-page “Board View” you refresh bi-weekly; ship before meetings, not after.

State Business Manager — Airtel (2020–2023)

Proof: Special Performance Recognition (2022), Salesman of the Year (Apr 2022), Break Free Award – Execution Excellence (Feb 2022)

Lesson: Leaders scale visibility — your job is to make team wins undeniable.

  • Guide: One flagship metric per squad (e.g., activations, retention, collections).
  • Validate: Weekly “Spotlight” — 1 metric + 1 story + 1 name (credits travel upward).
  • Build: Simple cadence doc: who reports, when, and where it’s posted (email + LinkedIn).

Area Sales Manager — Airtel (2018–2020)

Lesson: Turnarounds need before/after proof — not just grind.

  • Guide: Pick 2 constraints; design a 60-day recovery sprint.
  • Validate: Baseline → Checkpoint → Result charts; call out blockers removed.
  • Build: Publish “What changed?” notes each fortnight; ask for one stakeholder quote.

Specialist Dealer Sales — 9mobile (2014–2018)

Proof: Empact Award – Passion for Excellence (May 2016)

Lesson: Distribution visibility = partner trust and velocity.

  • Guide: Map partners by health score (sell-through, coverage, SLA).
  • Validate: Monthly partner leaderboard; celebrate micro-wins publicly.
  • Build: Case-notes library: “What this partner did right” → repeatable playbooks.

Analyst Retail Sales — Etisalat (2012–2014)

Proof: Most Outstanding Retail Sales Staff (Oct 2013)

Lesson: Customer value becomes career value when you tell the story.

  • Guide: Log customer outcomes tied to revenue/retention.
  • Validate: Weekly 3-bullet recap: win, metric, quote.
  • Build: Quarterly “service → revenue” memo; share with leadership.

Analyst Customer Care / Customer Care Rep — Etisalat & MTN (2009–2012)

Proof: Best Customer Care Executive (Oct 2011)

Lesson: Frontline work is invisible until you frame it as risk removed or revenue protected.

  • Guide: Track escalations prevented and time-to-resolution.
  • Validate: “One story, one number” updates to managers every Friday.
  • Build: Internal FAQ of solved patterns; speeds future recognition.

IT Support Engineer — CAC (2008–2009) & NOC Engineer — Intercellular (2006)

Lesson: Maintenance is silent hero work — measure issues prevented, not just issues fixed.

  • Guide: Define prevention KPIs (uptime, MTBF, avoided incidents).
  • Validate: Translate technical wins into business impact lines.
  • Build: Monthly reliability digest for non-technical leaders.

Awards & Recognition

Visibility doesn’t replace performance — it multiplies it. Selected recognitions:

  • Long Service Award — Airtel (Dec 2023)
  • Service with a Smile — Airtel (Dec 2023)
  • Special Performance Recognition — Airtel (Dec 2022)
  • Salesman of the Year — Airtel (Apr 2022)
  • Break Free Award – Execution Excellence — Airtel (Feb 2022)
  • Empact Award – Passion for Excellence — 9mobile (May 2016)
  • Most Outstanding Retail Sales Staff — Etisalat (Oct 2013)
  • Best Customer Care Executive — Etisalat (Oct 2011)

What Peers & Leaders Say

“Smart, intelligent, resilient and persistent in delivering results… challenge-motivated, result-oriented, exceeds expectations with minimal supervision.”
“Highly intelligent and pro-active… has what it takes to lead and be followed. A good teacher and always ready to help.”
“Intuitive, agile… continues to amaze with the way he approaches tasks. Highly recommended.”

Summarized from LinkedIn recommendations shown on profile screenshots.

Visibility Checklist (Free)

Keep a weekly cadence of Guide • Validate • Build actions.

Download Free Checklist

GVB Certified Practitioner™

Formalize your capability in making work visible, credible, and promotable.

Explore Certification

Join the TLC Community

Weekly nudges, polls, and templates that keep you executing. Quiet ambition, consistent elevation.

Book a Sprint Call

Related Reading

© Global Visibility Blueprint™ — “They don’t promote what they don’t see.”

No comments:

Post a Comment

🎁 Visibility Starter Kit